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Good to know

Before your stay

Plan your trip

Taxi and airport transfers - We currently do not provide a shuttle service to and from the airport. For private transfers, please contact our concierge and they will be happy to assist you. For taxis, we recommend company Taxi Stockholm

Parking - The hotel does not provide parking or valet service. We recommend the Gallerian garage, approximately 120 meters from the hotel. For opening hours and prices visit www.gallerian.se/hitta-parkera/

Check-in and check-out - Our guaranteed check-in time is at 15:00, with possibility of earlier access to your room depending on availability. Check-out time is at 11:00, with possibility of late check-out depending on availability (extra charges may apply)

Pets - We currently do not allow pets

Disability – Special Needs: Please contact our reservation department to pre-book our designated room

Pre-payment - Due to the new EU Payment Services Directive we can no longer issue traditional credit card authorisation forms for pre-payment reservations. Virtual credit card authorisation forms are fully acceptable, please contact your card supplier/bank for more details. The other means of payments we can currently offer are pre-payments via bank transaction or direct payment at the hotel.

Before your stay

At the hotel

When you've arrived

Luggage - We have a storage room. You are welcome to deposit your luggage with us if you arrive prior to check-in time or if you want to leave your luggage after checking out

Smoking - We are a non-smoking hotel

Breakfast - Breakfast is included in your rate

Cash - Hotel Kungsträdgården and Brasserie Makalös are cash free since 2019, as many places in Stockholm. You are more than welcome to contact us if you have questions regarding this

At the hotel


Service and facilites

Reception - Our front desk is manned 24 hours a day, 7 days a week

WiFi - Free WiFi is available throughout the hotel

Laundry - Laundry service is available at an additional cost

Mini bar - Mini bar is available at an additional cost

Facilities - Iron and ironing board is available in every room, complimentary coffee and tea facilities is available in every room. Complimentary access to gym, saunas and lounge for staying guests

Age limit - The age limit to make a reservation at the hotel is 20 years



CCTV for your safety

In some parts of the hotel where many people pass we have camera survaillance, such as reception, entrances and stairwells. The purpose of the camera is to ensure the safety of our guests and staff.

The material from the camera surveillance is subject to confidentiality and is handed out only to the Police. According to the principle of storage minimization, the material is deleted after 30 days. If you have questions about camera surveillance, please contact our CEO Jörgen Björnstad, + 46 (0) 70 955 67 61, jorgen.b@hotelkungstradgarden.se



Who works in the kitchen and what do our concierges do? You are welcome to follow our daily work around the hotel via Instagram.


+46 (0)8 440 66 50

Do you have questions for your visit with us? You are welcome to contact us by phone or send us an email to reception@hotelkungstradgarden.se



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